Privacy Policy


Your data. Your trust. Our commitment.
Last Updated: 1 May 2025

At Dhanam Offset, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or engage our print and packaging services. Please read it carefully.

01

Information We Collect

We collect information you provide directly to us when you fill out our contact form, request a quote, place an order, or otherwise communicate with us. The types of personal information we may collect include:

  • Identity Information: Your name, company name, and designation.
  • Contact Information: Email address, phone number, and postal address.
  • Order & Project Details: Print specifications, design files, quantities, and delivery instructions you share with us.
  • Communication Data: Records of correspondence if you contact us by email, phone, or via our website contact form.
  • Technical Data: IP address, browser type and version, time zone, browser plug-in types, operating system, and platform collected automatically when you visit our website.

We do not knowingly collect personal data from individuals under the age of 18. Our services are directed solely at businesses and adults.

02

How We Use Your Information

We use the information we collect for legitimate business purposes, including:

  • Processing and fulfilling your print and packaging orders.
  • Communicating with you about your enquiries, quotes, and order status.
  • Sending service-related notifications and updates.
  • Improving our website, services, and customer experience.
  • Maintaining records for invoicing, accounting, and legal compliance.
  • Protecting the security and integrity of our business operations.

We will never sell, rent, or trade your personal information to third parties for marketing purposes.

03

How We Share Your Information

We may share your information with trusted third parties only where necessary to operate our business and deliver our services. This includes:

  • Service Providers: Delivery and logistics partners who fulfil and ship your orders.
  • Technology Partners: Website hosting, analytics, and email service providers who support our digital operations.
  • Professional Advisors: Legal, accounting, and compliance professionals where required.
  • Regulatory Authorities: Government bodies or law enforcement agencies where disclosure is required by law.

All third parties we engage are required to handle your data with the same level of care and security that we apply.

04

Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyse site traffic. Cookies are small text files stored on your device that help us remember your preferences and understand how visitors interact with our site.

The types of cookies we use include:

  • Essential Cookies: Required for the website to function properly. These cannot be disabled.
  • Analytics Cookies: Help us understand how visitors use our site so we can improve it.
  • Preference Cookies: Remember your settings and preferences for a better experience.

You can control cookie settings through your browser at any time. Disabling certain cookies may affect the functionality of our website.

05

Data Security

We take the security of your personal information seriously. We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, alteration, or disclosure.

While we apply industry-standard security practices, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to contact us via secure channels and to avoid sharing sensitive financial information through standard email or web forms.

Access to your personal data within our organisation is restricted to staff who genuinely need it to carry out their responsibilities.

06

Data Retention

We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, and reporting requirements.

In general, we retain business and order records for a period of up to 7 years in compliance with applicable tax and commercial regulations. After this period, your data is securely deleted or anonymised.

07

Your Rights

Depending on applicable law, you may have the following rights with respect to your personal data:

  • Right of Access: To request a copy of the personal information we hold about you.
  • Right to Rectification: To request correction of inaccurate or incomplete information.
  • Right to Erasure: To request deletion of your personal data, subject to our legal obligations.
  • Right to Restriction: To request that we limit the processing of your data in certain circumstances.
  • Right to Object: To object to the processing of your personal data for specific purposes.
  • Right to Data Portability: To receive your data in a structured, machine-readable format.

To exercise any of these rights, please contact us using the details provided below. We will respond to all legitimate requests within a reasonable timeframe.

08

Third-Party Links

Our website may contain links to third-party websites, social media platforms, or partner pages. This Privacy Policy applies solely to our website and services. We are not responsible for the privacy practices or content of any external sites. We encourage you to review the privacy policies of any third-party sites you visit.

09

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this policy periodically to stay informed about how we are protecting your information. Your continued use of our website following any changes constitutes your acceptance of the updated policy.

10

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please do not hesitate to reach out to us.

Dhanam Offset

Email: info@dhanamoffset.com

Phone:+91-9840071818

Address: 12/195 V.M Street Royapettah, Chennai 14, Mirsahibpet Market

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